The Toaster Effect

Saturday, my wife Mary returned from a shopping trip with a new toaster. When I saw it in her pile of newly purchased merchandise, I innocently asked, “Did our toaster break?”

“No,” she replied, “I just thought it was time for a change.”

I quickly did the math in my head, and replied, “Okay, sounds good.”

I came to the conclusion that there were two good reasons why her purchase garnered an almost “Yes, dear” reply:

 1. She has put up with me purchasing about every new piece of technology in the house when the obsolete device usually worked just fine, in her view. She didn’t say a thing when, in just a few years stretch, we went from a VCR to DVD to HD-DVD to Blu-Ray. She also hasn’t complained that we currently have four different cameras we use on a regular basis.

2. I didn’t know how old the toaster was, but I was pretty sure we might have received it as a wedding gift 16 years ago. I haven’t kept up with toaster technology, but I would suspect, in that timeframe, someone has dreamed up some new features.

Later that day, I wandered over and took a look at the fancy new toaster she had purchased. It was stainless steel, which matched all of our appliances. The old toaster was white and matched the appliances in our old kitchen. The old toaster also had a single dial on it that only set the darkness of the toast.

The new toaster had buttons for different things that could be toasted, like bagels, frozen waffles, and of course, toast. I was pleased with the new purchase and glad she was the one who must have fretted over all of the different models at the store. The new toaster was a welcome new addition to our household.

That was, until the next day. Continue reading “The Toaster Effect”

Wandering Indiana Out of Office Message


Today, Monday, October 10, 2011 I will be wandering Indiana, taking in the fall foliage. In the midst of my wandering, I have client meetings in Greensburg and Indianapolis, Indiana.

Greensburg’s claim to fame in the Hoosier State is the tree that is growing out of the roof of the courthouse steeple. You can read about it here:

You know me, I’ll be on email, but it may be a slightly slower turnaround than to what you are accustomed. I will only be checking and responding to urgent messages as time between wandering, meetings and fall foliage allows me to.

If you have an urgent service request or technical issue, please e-mail our support desk.

If you need immediate assistance, please contact our service desk at (513) 469-6500 option #1.

Thank you!